Complaint Review: Hertz-Hotwire - Malvern, Pennsylvania
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- Author Confirmed
- Hertz-Hotwire 593 Lancaster ave Malvern, , Pennsylvania USA
- Phone: 484-329-7369
- Web: Hotwire.com
- Category: Travel Services
Hertz-Hotwire Internet Fraud Malvern, Pennsylvania
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I sent this memo to the PA Attorney General, Consumer affairs, to alert others of the fraud of Hertz-Hotwire.
MEMO
TO: PA Attorney General
FROM: Warren Stouch
SUBJECT: Complaint against Hotwire/Hertz car rental
DATE: Dec. 4, 2016
On November the 11th, I made a reservation through Hotwire on the Internet, to rent a car from Hertz for 3 days, from December 3rd., to the 5th. Attached is a copy of the confirmation I received from Hotwire.
On Saturday the 3rd, I went to Hertz to pick up my car, and was refused, as I did not have a straight credit card to pay for the car. Hertz would not accept my bank Visa/Debit card for the deposit.
Attached is a copy of my reservation/confirmation for your review. As you can see, in two places, which I have highlighted, it states; Debit cards are accepted for rentals. I believe their ad’s are misleading, and need to be removed from the Internet. It’s false advertizing at it’s best.
Hertz is about 15 miles from my home, so I had to take a taxi to get back home after this fiasco. I believe that Hotwire/Hertz should pay for my taxi fare, which I have also attached here.
What ever your good office could do to remedy this disgraceful practice will be appreciated, and may help seniors from being trapped like me, at 77 years of age.
Thank you in advance for your help with this important matter.
This report was posted on Ripoff Report on 12/08/2016 06:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hertz-hotwire/malvern-pennsylvania-19355/hertz-hotwire-internet-fraud-malvern-pennsylvania-1342049. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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