Complaint Review: Hertz Rent A Car Royal Regency - Yonkers New York
- Hertz Rent A Car Royal Regency Royal Regency Htl 165 Tuchahoe Rd Yonkers, New York USA
- Phone: 914-963-4578
- Web:
- Category: Auto Rentals
Hertz Rent A Car Royal Regency Rented a car and used for 3 weeks in that time I never traveled farther them my home got charged for a told and they never bothered to investigate. they charged me for a toll when they returned the ez pass that was in another car Yonkers New York
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I rented a car from Hertz on Dec12, 2016 and returned to Hertz on Dec 30, 2016. In January they billed me for a toll bridge charge and claimed on went over the JFK bridge in Manhattan on Dec 21, 2016 at 7:22PM. I did not incur that charge as that rental wa in my driveway onthat date and time. Hertz is notorious for removing the EZpass unit and putting it into other cars. When I returned the rental they put the original EZpass back into my rental. I advised them I did not go over that bridge and they advised me I would have to prove it. I was at home that evening and could not provie it. I do not drive at night because I have night blindness and cant see in the dark. You would think that they would prove it was my rental instead of another rental but they did nothing. I also wrote to the attorney general criminal enforcement Unit and have not even heard from them. My bank gave me the credit and made Hertz get away with billing me in error.
This report was posted on Ripoff Report on 04/10/2017 02:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hertz-rent-a-car-royal-regency/yonkers-new-york-10710/hertz-rent-a-car-royal-regency-rented-a-car-and-used-for-3-weeks-in-that-time-i-never-tr-1366944. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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