Complaint Review: HERTZ RENTAL CAR - LAX Los Angeles California
- HERTZ RENTAL CAR LAX - Los Angeles LAX Los Angeles, California United States of America
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- Category: Local Transportation
HERTZ RENTAL CAR Fraudulent charged on my CC as LDw ( Liabily Insurance) LAX Los Angeles, California
*Consumer Suggestion: similar experience
*Consumer Comment: Did you get a copy of your car rental contract?
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On April 2-2010 I reserved a Car through Priceline.com, Hertz Rental Car was offered by Priceline.com , Priceline.com Immadiately charged full amount including Tax on my Credit Card
The Car was pickup on April 4/2010 for 7 days at LAX Los Angeles.
When I pickup the Car i was very cautious about all the service that their sales people offred, I made sure that they understood that I want nothing else beside the Car rental fee and it was paid through Priceline.com
I return on time on April 10-2010 ,
Everything was usual until I received the charged on my credit card an extra 117.00 $ ! I was shock and calling my CC to dispute this amount and also sent an email to priceline.com to query about the charge !
Priceline told me it was a LDW ( Liability Insurance which I declined) charged, and they offred no help beside it !
I was disappointed of priceline.com irresponsibility in this matter , try to contact Hertz to find out ... so far no luck. and I still not going to rest until i resolve this matter
This is a Business Fraudulent committed by Herzt and i will tell everybody that I know to stay away from Priceline.com and Herzt.
They are not trustworthy to deal business with.
I hope everyone choose a different vendors to rent car when they travel and it will save you a headache
This report was posted on Ripoff Report on 06/10/2010 08:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hertz-rental-car/lax-los-angeles-california-/hertz-rental-car-fraudulent-charged-on-my-cc-as-ldw-liabily-insurance-lax-los-angeles-612856. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Suggestion
similar experience
AUTHOR: Steve - (USA)
SUBMITTED: Friday, January 27, 2012
their CSRs must be under some management directive to sell the insurance under any circumstances. probably this is were their profit comes from. when they told me "you have to purchase the insurance, we can't take it off from the contract" I did not sign and walked away. They still charged my card (they ask for your card and swipe it before they even show you the contract) and even tried it a second time 2 months later.
What they do is close to criminal and they should be investigated.

#1 Consumer Comment
Did you get a copy of your car rental contract?
AUTHOR: MovingForward - (United States of America)
SUBMITTED: Friday, June 11, 2010
Did Hertz give you the contract when you picked up the car? Usually you have to initial next to the insurance clause to either decline it or to accept it. Are your initial's in the "decline" spot?
If so, if it were me I would make a copy and send a letter to HERTZ certified mail return receipt with a copy of the contract and a copy of the billing statement showing that they charged your card for a declined service and strongly request in writing to have it removed immediately. If it were me I would also contact the cc company to have the charge removed since you have the proof.
If you don't have the proof, it will be tough to fight. You can still send the letter but your chances of getting the charge removed are slim to none.


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