Complaint Review: H&H Enterprises - Herbal Smoke Shop - herbalsmokeshop.com - Herbal Bud - Galloway New Jersey
- H&H Enterprises - Herbal Smoke Shop - herbalsmokeshop.com - Herbal Bud 325 East Jimmie Leeds Rd., Suite 7 Galloway, New Jersey U.S.A.
- Phone: 866-4372748
- Web:
- Category: On-Line Stores
H&H Enterprises - Herbal Smoke Shop - herbalsmokeshop.com - Herbal Bud Complete Ripoff!! Galloway New Jersey
*UPDATE Employee: Customer, please contact us if you have a problem
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I saw some of the other reports on herbalsmokeshop.com . I completely agree with them. I placed an order for about $60 over the internet.
I tried contacting FedEx to see if the shipment was being delivered anytime soon, FedEx had no record of such a shipment coming in to my address. I tried calling the smoke shop's toll free number (which is operational only from 9 AM - 3 PM EST)..
The number appears disconnected through the day. HOWEVER, if you call after 3 PM there is a recorded message which says that they are closed for the day!! Very clever indeed. This I tried for about 3 days continously. Also went on their site and tried the customer contact form for which I haven't got a response yet either.
Their online order form shows the order as having been "shipped". I can't believe that after claiming so much on their website about being legitimate, the company takes it's customers for a ride like this.
I even (from the previous report filed on this site) contacted Derek - Customer Service Manager on his email ID, I have not got a response to that as well.
How can I best proceed against this company?
Raghav
Naperville, Illinois
U.S.A.
This report was posted on Ripoff Report on 12/20/2005 03:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hh-enterprises-herbal-smoke-shop-herbalsmokeshopcom-herbal-bud/galloway-new-jersey-08205/hh-enterprises-herbal-smoke-shop-herbalsmokeshopcom-herbal-bud-complete-ripoff-g-168722. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Customer, please contact us if you have a problem
AUTHOR: Derek - (U.S.A.)
SUBMITTED: Thursday, April 06, 2006
Customer,
If you have any problems with any orders from our company, simply contact us and we will be happy to assist you. I am unable to find your info based on the information you provided on this post, however, I would love to be able to help you.


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