HIDNation.com HID Nation I will never buy from HID Nation again! Internet

The HID Nation web site looked great.  I ordered an HID Kit with 6000K color bulbs.  I was sent a kit that did not identify the bulb color, however the receipt clearly indicated that I purchased 6000K so I proceeded to install the bulbs and ballasts.  No problem there since I had already installed 2 other 6000K kits from a different manufacturer a couple weeks before.  When I turned on the HID Nation lights it was obvious that the bulbs were too blue in color.  I then started to investigate more carefully the protective container that the bulbs came in and discovered that some writing had been scraped off the container.  I believe that the writing, had it not been removed, would have indicated that the bulbs were 8000K, a much bluer color.  The other problem was that one of the 2 ballasts flickers.

I contacted HID Nation and they asked me to send them a picture of the headlights, which I did promptly.  They responded and admitted that they were out of stock on the bulbs that I ordered and agreed to replace them as well as the flickering ballast.  That was a month and a half ago, with many emails back and forth.  They state that the replacement product is going to be in tomorrow and that they will send out the replacement promptly and it never happens.  Over time their position on the flickering ballast has changed.  They now say the flicker is normal and since it was installed they won't take it back.  What I want to know is how do you know if the bulbs are the correct color and one of the 2 ballasts flickers if you don't install the product.  You can't imagine how distracting it is to me to drive with a flickering ballast.

I believe that I was being stalled so that the 60 days to file a dispute with the credit card company would pass.  I filed the dispute just in time.  The credit card company said I need to send the product back.  That is going to be hard to do since there is no return address on the receipt and I can't find one anywhere on their web site.  That should have been a big tip off from the start.  I have learned a couple of things and I hope you benefit from my bad experience.  I will never do business again with HID Nation!