Complaint Review: Hilton Head Motor Sports - Bluffton South Carolina
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- Author Confirmed
- Hilton Head Motor Sports 1286 Hwy 278 Bluffton, South Carolina U.S.A.
- Phone: 843-837-3949
- Web:
- Category: Sales People
Hilton Head Motor Sports Tricks to sign a Maint Contract Bluffton South Carolina
*Author of original report: Revised Hilton Head Motor Sports, Bluffton, SC Report
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All of the sales people were so nice and to prime me for a sale they all said that if I signed a maintenance contract it would be no problem to get released from the contract as it was no ' big deal ' at Hilton Head Motor Sports.
The turnover of salespeople and managers is unbelievable and as I write a new team is in place headed by General Manager, Chuck Boggs and Business Manager, Brian ( last name unknown ).
Several months ago, I phoned Mr Boggs and asked him to release me from Maintenance Contract as I was verbally promised when I purchased motorcycle. He rudely told me to read top line of my contract and abruptly ended phone conversation.
I list some of the things that have happened since I purchased motorcycle:
-Clutch not adjusted initially which almost caused an accident as motorcycle lurched, almost causing me to fall off motorcycle in traffic.
-500 mile maintenance resulted in mechanic overfilling oil crankcase.
-Oil change on Oct 22nd, 2006 and I caught service tech, Cale, who did not change oil filter as requested. The service counter rep was Jennifer.
-Another time, seat bolt missing and I had to order 10.00 worth of bolts. The bolts were on the motorcycle when I brought it there for service.
I ask one last time to be released from a faulty maint contract. Beware of MC!
Foolinga
Savannah, Georgia
U.S.A.
This report was posted on Ripoff Report on 07/31/2008 09:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hilton-head-motor-sports/bluffton-south-carolina-29910/hilton-head-motor-sports-tricks-to-sign-a-maint-contract-bluffton-south-carolina-357990. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Revised Hilton Head Motor Sports, Bluffton, SC Report
AUTHOR: Foolishinga - (U.S.A.)
SUBMITTED: Friday, August 01, 2008
The Service Department absolutely made good on all the miscues once the complaints were brought to their attention and I am appreciative of their work ethic. My disappointment is not with service department folks.
This dealership sells outstanding motorcycles and I bought one of them.
I am upset with salesmen who make verbal promises prior to sale and then hold you to a maintenance contract for 20,000 miles. Had I been told before sale that maint contract was binding, I would not have purchased the contract.
As far as purchasing the motorcycle from them, no problem. I only consider the " pre sale promise " concerning opting out of maintenance contract as a consumer rip off.
If you are looking for a nice motorcycle HHMS is a decent place to visit and buy. Simply be advised that if you sign a maintenance contract you apparently will be stuck with it.
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