Complaint Review: Hippocratic Solutions - Fairfield New Jersey
- Hippocratic Solutions Fairfield, New Jersey United States
- Phone:
- Web:
- Category: Medical Billing and Coding
Hippocratic Solutions Bad customer service Fairfield New Jersey
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I would never recommend Hippocratic Solutions! We had an awful experience with this billing company.
Their customer service is terrible. Our contact representative changed numerous times without any notice to us. Many accounts were never followed up on. Constant complaints from patients who could never get through to billing representative, calls rarely returned.
When we finally left this company our records were turned back over to us in a manner that was not only unprofessional but unusable. The new billing company was not able to use the data in the manner it was given to us. Even after attempts requesting Hippocratic Solutions to correct it.
If you are a provider on the West coast, know that due to the time difference, and the customer service commitment, your quality of service with be quite limited.
This report was posted on Ripoff Report on 04/04/2018 10:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hippocratic-solutions/fairfield-new-jersey/hippocratic-solutions-bad-customer-service-fairfield-new-jersey-1437241. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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