Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #476943

Complaint Review: Hitech-assets - Internet

  • Submitted:
  • Updated:
  • Reported By: SIlver Spring Maryland
  • Author Confirmed What's this?
  • Why?
  • Hitech-assets http://myworld.ebay.com/hitech-assets/ Internet U.S.A.

Hitech-assets Refusal to respond after sale is completed; faulty parts sold Ebay Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I purchased via ebay auction a THinkpad laptop. I will clearly state here before I go on that I did get exactly what I paid for, no complaints about quality or anything along that line.

However the auction was mis-represented, starting with the auction title:
IBM Z60M PM 1.86GHZ/2GB/60GB/COMBO/WIFI,XPPRO,2531-W2A

This indicates that XP Professional is included, but it is NOT. What is included is the XP sticker on the bottom of the laptop. This would be fine if Hitech did not entirely wipe away the recovery partition which held the LEGAL XP version that was sold with the laptop. I contacted IBM (LENOVO) about this and since the laptop is out of warranty, they will not provide the recovery CD's to restore the legal XP Windows. They did state that there is no reason for anyone to ever delete the recovery partition, as it is considered part of the machine. At this time I now have a perfectly good laptop with no operating system, so it might as well be a paperweight.

Secondly, hitech stated that the unit comes with an AC adaptor, which it did. However the Adaptor is a jacobsparts.com BRITEON knockoff. This adaptor lasted about 3 days before it melted into a pile of goo and destroyed part of my desk.

Lastly, I have tried to contact hitech online several times now, and of course, there is no response. Their auctions state:

TESTED AND WORKING AS DESCRIBED.

GUARANTEED NO D.O.A.

But apparently once they get feedback & your money, that no longer applies. In the end I have a useless laptop and no way to power it.

PissedConsumer
SIlver Spring, Maryland
U.S.A.

This report was posted on Ripoff Report on 08/06/2009 06:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hitech-assets/internet/hitech-assets-refusal-to-respond-after-sale-is-completed-faulty-parts-sold-ebay-internet-476943. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now