Complaint Review: hollywoodcolorcontacts.com - Wills Point Texas
- hollywoodcolorcontacts.com 2880 Bicentennial, Suite 100 Henderson, NV. 89044- Wills Point, Texas United States of America
- Phone: 2880 Bicentennial, Suite
- Web: http://hollywoodcolorcontacts.com
- Category: Optical Products & Repair
hollywoodcolorcontacts.com Hollywood Color Contacts Will not stand behind their Expression Lenses Wills Point, Texas
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My daughter purchased a set of contacts from this company. This is the 3rd set she has bought from Hollywood. One of the contacts arrived with a small tear and was unusable.
Despite being a repeat customer with nothing but good things to say about this company, when they were called to resolve the problem, the man that answered the phone immediately accused my daughter of doing something to them and being too afraid to tell me - basically he called us liars.
My daughter isn't afraid to tell me anything, she purchased these with her own money. I was simply trying to help her resolve the problem.
The man was rude from the start. When I finally became rude and told him it may have been the 3rd set, but it was the last set that would be bought from them, he told me "that explained why my daughter was the way she was".
If I had known their website www.hollywoodcolorcontacts.com has no return policy, no guarantees, no policies of any kind posted, I would have advised her to steer clear. Their business cards do not even have a phone number, and their business email is a yahoo account. Their website looks like a cheap weebly template. All signs of non-reputable companies.
Rude, rude people. No warranty, no guarantees, they do not stand behind their product. My daughter has already ordered replacements from another company with clear policies, an 800 number, and all other info that a reputable company should have.
Steer clear of Hollywood Colored Contacts at www.hollywoodcolorcontacts.com
This report was posted on Ripoff Report on 03/14/2011 11:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hollywoodcolorcontactscom/wills-point-texas-75169/hollywoodcolorcontactscom-hollywood-color-contacts-will-not-stand-behind-their-expression-705791. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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