Home Advisor misled by salesperson as to the nature of service and billing

was misled verbally by the salesperson as to what I would be billed for and as to how the referral service actually worked . Home Advisor has been taking money through my credit card acct without any authorization for the transactions . I was told that If I suspended my referrals / Lead info that I would not receive any leads or referrals . they kept coming anyway .

Was also told by the representative that I could only be billed for leads if they were responded to . That also was not the case . They set up leads and appointments for me while my leads were turned off/ suspended and ran up a near $700.00 bill while I was on vacation . I spoke to a rep before I went on vacation and informed him that my leads had been turned off through the website but was still getting them . He was " taking ccare of it" Flat out bald faced lie ! everyone I spoke to there had a different angle on what was going on.

Never being anything more than cryptic or just plain dishonest and misleading , like if they just lead you to beleive something through their misleading verbage then they aren't lying . " Oh no , we're sure that was part of the initial conversation " is all they ever say when you tell them that you didn't sign up for something new or any other problem you might have ." LIes and the lying liars who tell them " that is the foundation Home advisor seems to be built upon .