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Report: #353149

Complaint Review: Home Comfort Furniture And Mattress Ctr - Raleigh North Carolina

  • Submitted:
  • Updated:
  • Reported By: Durham North Carolina
  • Author Confirmed What's this?
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  • Home Comfort Furniture And Mattress Ctr Glennwood Ave Raleigh, North Carolina U.S.A.

Home Comfort Furniture And Mattress Centtr Buyer beware of outrageous hidden return charges!!! Raleigh North Carolina

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I bought $1720.00 worth of furniture from Home Comfort Furniture & Mattress ctr. After the furniture was delivered I found out it would not work. I called the company within hours of the delivery and I was told there would be a 10% restocking fee. It was picked-up and several days later I received a bill for $356.00.

I called the store to find out what this fee included. I was told there were two charges of $79.00 each for pick-up and delivery and a 10% restocking fee of 172.00 plus tax. This is outrageous, any furniture company will give you a chance to change your mind within a certain amount of hours without charge.

I could see them keeping the delivery fee, but these other charges are unfounded. I did not remove any tags from the furniture or sit on it while it was in my house. Buyer beware when dealing with Home Comfort Furnitue and Mattress Ctr.

Jipped in Durham, NC

Connie
Durham, North Carolina
U.S.A.

This report was posted on Ripoff Report on 07/19/2008 11:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/home-comfort-furniture-and-mattress-ctr/raleigh-north-carolina/home-comfort-furniture-and-mattress-centtr-buyer-beware-of-outrageous-hidden-return-charge-353149. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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