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Report: #1439905

Complaint Review: Home Comfort USA TRUSTED Business | Verified Safe™…businesses consumers can trust. Home Comfort USA specializes in residential heating and air conditioning services in Orange County, California, Anaheim, CA,, Costa Mesa, CA,, Irvine, CA, L.A. County, Inland Empire, and the surrounding areas. Home Comfort USA is committed to offering outstanding services for all residential heating, air conditioning needs. - Anaheim California

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  • Updated:
  • Reported By: ED Magedson - Founder, Ripoff Report — Tempe Arizona United States
  • Home Comfort USA TRUSTED Business | Verified Safe™…businesses consumers can trust. Home Comfort USA specializes in residential heating and air conditioning services in Orange County, California, Anaheim, CA,, Costa Mesa, CA,, Irvine, CA, L.A. County, Inland Empire, and the surrounding areas. Home Comfort USA is committed to offering outstanding services for all residential heating, air conditioning needs. 1120 N Tustin Anaheim , California United States

Home Comfort USA TRUSTED BUSINESS REVIEW: Home Comfort USA VERIFIED SAFE™ …businesses consumers can trust. Home Comfort USA, stands behind the quality of their services and backs up their workmanship with a 100% satisfaction guarantee. If you aren’t completely happy with the caliber of their services, Home Comfort USA promises to make it right. Their technicians are highly trained and fully certified to provide the very best workmanship for your HVAC repair needs. Home Comfort USA receives a positive rating for their commitment to the Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Home Comfort USA made a serious commitment to a 100% customer satisfaction money back guarantee, so customers feel safe, confident and secure when they choose Home Comfort USA.

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Ripoff Report REVIEW /Commitment to Customer Satisfaction

Home Comfort USA joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously, and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.



ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST

Home Comfort USA is Ripoff Report Verified
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By ED Magedson - Founder, Ripoff Report

Home Comfort USA approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Home Comfort USA did just that.


,br> HOME COMFORT USA CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

" Home Comfort USA specializes in residential heating and air conditioning services in Orange County, Los Angeles County, Inland Empire, and the surrounding areas. We are committed to offering outstanding services for all of your HVAC needs. From AC repair to heating repair service, Home Comfort USA's goal is to guarantee your comfort and satisfaction. Let our comfort specialists provide the trusted heating and cooling services you can always rely on.



WHY HOME COMFORT USA IS BETTER THAN THEIR COMPETITORS

Home Comfort USA is a different kind of contractor. We are committed to the customer experience, so you’ll get so much more than great service when you work with us.

  • Exceeding Your Expectations – We over–deliver on our promises, doing whatever it takes to make sure you’re comfortable
  • Delivering 100% Satisfaction – Or else we’ll make it right for you
  • Honoring Our Clients – We will do what’s right for your home, and respect your time and your property
  • Leaving Your Home Clean and Neat – If possible, we’ll leave the area even cleaner than we found it
  • Leaving Your Home Clean and Neat – If possible, we’ll leave the area even cleaner than we found it
  • Polite, Respectful, and Thankful Every Day – That’s what our technicians take to every job
  • Never Offer You Any Unneeded Recommendations – We use ethics and integrity, only recommending solutions that would truly benefit your home
  • We’ll Do Unto Others as We Would Have Them Do Unto Us – We are a faith–based company with a calling to treat our customers right. Our dedication to the community and our involvement in local charity projects demonstrate our commitment to treating people with respect



Home Comfort USA is company committed to creating a positive impact in Orange County. Call us to work with a family–owned and operated heating and air conditioning, company, and you’ll find trustworthy technicians who exceed expectations.



HOME COMFORT USA – STATEMENTS FROM THE OWNERS

" Hi this is Teena and Ken Starr and we would like to thank you for taking the time to review Home Comfort USA. Home Comfort USA is more than an HVAC company. We’re on a mission to change people’s lives. We do that by working within our community to create a positive change and by exceeding expectations, going above and beyond to make sure that our customers are satisfied. When we answer the phone, we ask, “How can we make you smile?” And that’s just what we plan to do."

At Home Comfort USA we pride ourselves in using the highest quality SERVICE.

All of our staff is background checked and highly trained. Home Comfort USA also loves giving opportunities to military veterans - most of our field technicians are veterans. We offer guarantees and outstanding warranties on service, equipment and parts of our heating and air systems.



ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

As stated above, Home Comfort USA is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.

After speaking with the management at Home Comfort USA and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Home Comfort USA a positive Rating. Home Comfort USA made efforts to ensure that all customers were satisfied, and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.



STATED IMPROVEMENTS FROM HOME COMFORT USA

Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. Home Comfort USA is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.

Home Comfort USA is dedicated to customer satisfaction and HVAC service. Offering 100% satisfaction or money back guarantee, confident in their technicians and installers will deliver excellency in heating and air conditioning maintenance, repair and replacement. Home Comfort USA implements top rated system security and monitoring, serviced properly in a timely fashion using only US Based Technicians & employ Microsoft Certified Professionals, and CompTIA A+ certified technicians. Home Comfort USA receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.

*Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com.

This kind of dedication to customer service means that Home Comfort USA will do whatever it takes to make sure their customers are properly taken care of.

In the future, if anyone has any complaints or concerns with Home Comfort USA, you are invited to contact them directly via email: jvieira@homecomfortusa.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the company's response and to insure customer satisfaction). You can call Home Comfort USA directly at 714-504-2255.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Home Comfort USA or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at EDitor@ripoffreport.com.

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.



How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that Home Comfort USA meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Consumers can feel safe confident and secure when doing business with Home Comfort USA.

Here's why:

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about Home Comfort USA’s Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.


Written by,

..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
 
..by consumers, for consumers
Ripoff Report

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Ripoff Report Verified
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

This report was posted on Ripoff Report on 04/23/2018 12:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/home-comfort-usa-trusted-business-air-conditioning-anaheim-california-1439905. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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