Complaint Review: Home Depot - Canton Georgia
- Home Depot 2200 Riverstone BLVD Canton, Georgia USA
- Phone:
- Web:
- Category: Landscaping
Home Depot Return Excange or Refund Canton Georgia
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This is to inform all shoppers of the return policy at the Home Depot located at 2200 Riverstone Blvd Canton Georgia.
I just purchased a 99.00 Dollar Home Lite Weed Trimmer that would not run properly so I tried to return it for a exchange so I could finish my Yard work. I thought this would be a easy thing to but to my disbelief this has turned out to be very difficult task. The return specialist look at me when I walked into the store like here we go again she was rude and short and to the point she said sorry no returns or exchanges on Gas Powered Equioment,
I then spoke to the also rude and unfriendly Manager on duty his name was Matt he to told me the same thing. I then contacted Customer Relations to get this issue resolved but to my disbelief they to would not help. The person named Vincent said he would send me a 20.00 Dollar Gift Card and I could rent a Weed Trimmer from the Rental Department yes that is what he said. I am in total shock that Home Depot allows such poor Customer Service at their Store. Home Depot will not Honor the produsts they sell.
I have been a customer of Home Depot for many years but for a 99.00 weed trimmer that has all change
Be aware of the Customer Service at this Home Depot and if you are returing something that operates on Gasoline be careful because you will be stuck like myself with a useless Weedeater thanks.
This report was posted on Ripoff Report on 11/25/2013 09:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/home-depot/canton-georgia/home-depot-return-excange-or-refund-canton-georgia-1102018. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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