Complaint Review: Home Gallery Stores - Richmond Virginia
- Home Gallery Stores 1650 Willow Lawn Drive #201 Richmond, Virginia United States of America
- Phone: 804-249-4444
- Web: http://www.homegallerystores.com
- Category: Furniture & Furnishings
Home Gallery Stores Lee Krumbein held my money for months and refuse to fill or refund my order Richmond, Virginia
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I ordered a fireplace from HomeGalleryStores.com for $2782 and they billed my credit card immediately. I didn't receive any order confirmation email but the website indicated that I should expect 6-8 weeks for delivery. I waited over 3 months and still no delivery, I called the company numerous times to get an expected delivery date, but they never return their calls. I called up their sales line and they refuse to tell me when it will be delivered. I asked for a refund and they are refusing to refund my money. I looked up their president, Lee Krumbein and spoke with him directly, he was extremely rude, dishonest, and disrespectful. I am currently taking action against them via the credit card company. This company is terrible, I hope that no one else makes the same mistake and orders from them.
This report was posted on Ripoff Report on 01/21/2013 04:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/home-gallery-stores/richmond-virginia-23230/home-gallery-stores-lee-krumbein-held-my-money-for-months-and-refuse-to-fill-or-refund-my-1000724. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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