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Report: #1127819

Complaint Review: Home Service Guys - Indiana

  • Submitted:
  • Updated:
  • Reported By: suganick — Shorewood Wisconsin
  • Author Not Confirmed What's this?
  • Why?
  • Home Service Guys Indiana USA

Home Service Guys Total SCAM - Do not use these folks Indiana

*Author of original report: Really?

*REBUTTAL Owner of company: Wayword fella in Wisconsin

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We bought a Groupon for $49 for the Home Service Guys cleaning Service.  My fiance stayed home that day to meet with with them.  To my surprise after they rescheduled once they actually did show up on time.  It was  acrew of one and required my fiance's help to move some of the heavy equipment, not very professional.

 

So, this is where it get's good.  They asked for another $150 because we havw a second duct return, totally fair, I missed that one.  We were MORE than happy to pay the $150.  They used a Square card reader and swiped my fiance's cc for said amount, $150.  Upon receivng our credit card bill they somehow charged us another $900 making it a $1050 charge!!  To make it worse, they provided falsified documents saying this was the correct amount and turned that in to our credit card company.  Completly fake documents!!  We even have the roginal invoice on their letter head that the technician and my fiance signed with the agreemtn and charge of $150.  We have a lot of options to go after these idiots but I wanted to personally warn people to to use them!  I have NEVER made a consumer report of any sorts and will do everyhting in my ability to warn people and get to the bottom of this SCAM. 

This report was posted on Ripoff Report on 03/03/2014 09:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/home-service-guys/indiana/home-service-guys-total-scam-do-not-use-these-folks-indiana-1127819. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
1Employee/Owner

#2 Author of original report

Really?

AUTHOR: - ()

POSTED: Monday, July 27, 2015

We called "112" times (realy it was less than 10) times because you charged an extra $1000, would you not call someone out who carged you $1000 mroe than you signed for!?  Also answering the phone as a legitimate business and respinding prompty to such a mistake would be greatly appreciated by anyone.  You aren't a legit busines, it's a SCAM and had to have the News brought in to have something done about it. 

 

 

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#1 REBUTTAL Owner of company

Wayword fella in Wisconsin

AUTHOR: Home Service Guys - ()

POSTED: Monday, July 27, 2015

We just came across this ridiculous compliant. When you call a company 112 times in a row, you'll get ignored.

We also find it interesting that you didn't report how quickly this accidental charge was reversed? It's cool though. The people who work hard, including the technician/sub contractor who cleaned your vents to spotless appreciates your slander. Have a blessed day, sir. 

 

Best wishes,

Home Service Guys

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