Complaint Review: Homeannex.com - Decorative Hardware Direct - Brooklyn New York
- Homeannex.com - Decorative Hardware Direct 1530 Bedford Avenue Brooklyn, New York U.S.A.
- Phone: 866-343-0020
- Web:
- Category: Furniture & Furnishings
Homeannex.com - Decorative Hardware Direct SCAM - FRAUD - DECEPTIVE BUSINESS PRACTICES Brooklyn New York
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
SCAM - FRAUD - DECEPTIVE BUSINESS PRACTICES
Homeannex aka Decorative Hardware Direct, has been ripping people off for over 4 years.
My experience with them is just like everybody elses. So instead of reiterating what everybody said, I'm going to tell you what EVERYBODY should be doing to put Homeannex out of business once and for all.
1. Cancel your order and insist on a full refund for the items you did not receive. From what I've read on various ratings sites, Homeannex will tell you there is a 5%, 15%, 25% even 30% restocking fee. I believe the amount varies depending on how much they think they can squeeze out of you. The restocking fee is what keeps them in business, it's free money to them. Tell them you are not willing to pay the fee because it's their fault for the delays not yours. Be sure to save your emails and make notes of all of your calls to them.
2. Call your credit card company and dispute the charge. Don't be put off if the charge was over a month ago. You paid for something but you never received it, that's enough for them to investigate.
3. File a complaint with the Kings County District Attorneys Office http://www.brooklynda.org/da_action/da_action.htm. They are the ones that can prosecute Homeannex and force them to shut down.
If you are successful in getting your money back, please share how you did it so someone else can follow the same steps.
Scott
Not Brooklyn, Alabama
U.S.A.
This report was posted on Ripoff Report on 04/25/2009 11:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/homeannexcom-decorative-hardware-direct/brooklyn-new-york-11216/homeannexcom-decorative-hardware-direct-scam-fraud-deceptive-business-practices-bro-446473. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.