Homecomings Financial/GMAC Financial Stalling on lona modification, charging excess fees Waterloo iowa

I had the same problems with GMAC and after trying in desperation to get the modification and sending them a little over $10,000 they went ahead and foreclosed on our home anyway! As if this wasn't the bad part already but we received no notice of this auction sale happening. In fact I did not find out about it till the day after the auction the new owner came by to tape a notice saying he had bought the house and we had to get out. I thought at first he was a scam artist trying to pull a fast one on me. The final slap in the face came when I found out how much they auctioned it off for. They would not work with us on a $260,000 loan except to extend the loan out to 40 years instead of 30 but let it go to auction for $82,000. Just to top it all off in Arizona you only have 5 days to get out and my wife will be in for ovarian cancer surgery to remove tumor the size of a grapefruit on the 5th day. They are scam artist and will try and get as much money from you as possible then turn around and sell the house out from under you without notice!

I had the same problems with GMAC and after trying in desperation to get the modification and sending them a little over $10,000 they went ahead and foreclosed on our home anyway! As if this wasn't the bad part already but we received no notice of this auction sale happening. In fact I did not find out about it till the day after the auction the new owner came by to tape a notice saying he had bought the house and we had to get out. I thought at first he was a scam artist trying to pull a fast one on me. The final slap in the face came when I found out how much they auctioned it off for. They would not work with us on a $260,000 loan except to extend the loan out to 40 years instead of 30 but let it go to auction for $82,000. Just to top it all off in Arizona you only have 5 days to get out and my wife will be in for ovarian cancer surgery to remove tumor the size of a grapefruit on the 5th day. They are scam artist and will try and get as much money from you as possible then turn around and sell the house out from under you without notice!

I am having the exact same issue. And our timelines are strangely similar. I contacted Homecomings in March about filling out paperwork for loan modification, and filled out the giant amount of paperwork and collected all the info needed, and since i do not have a fax machine, i had to pay $25 to a UPS store to fax it, then I waited...

I heard nothing, called them in May and they said they had not received any fax from me, and I read them the fax confirmation sheet and they explained to me that the fax number that was given to me by one of their associates was no longer the correct fax number ("we don't use that fax number anymore" is what I was told).

So I mailed it via USPS. And I waited. I called three weeks later and they said they still had not received my paperwork. So I faxed it again.

And I waited. I called them a week later and they said that they had actually received my package through the mail and were "reviewing it" and it should be 10 days before they had an answer for me.

Ten days later, i called and they said they still needed more info from me. The financial info I had provided was apparently not sufficient. I also asked why I had not been contacted and said "When were you going to tell me I needed more paperwork?"

So I sent the info they needed. And I waited. I called them yesterday and the guy I talked to apparently had no idea what I was talking about. Oh, and also, when you are asked to dial your social security number in, I was told my SS# was not in their database! WOW!!!

I was then told as just an "afterthought" that "Oh wait, it looks like they need some bank statements from you.' Again, WHEN were they going to tell me they needed that from me? I have NEVER received a single phone call from them regarding this.

Basically, I am in the same hell that this previous poster is in. I am going on 5 months now and I seriously do not think they are doing anything with my account, aside from stalling long enough so that they can foreclose.

Shouldn't the government be notified about this? Especially since it seems obvious that they are not complying with the President's MHA Plan? I have not had a decent night's sleep in months because of this. And it appears that I need to call them everyday to make sure they are actually taking care of this.

being transferred from one person to another is not only bad customer service, but I feel like they are conspiring against me. And I think that ultimately, they are trying to keep me from saving my home.