HOMESMART RENT TO OWN BILOXI MS HOMESMART RENT TO OWN RIP OFF BILOXI Mississippi

 THANKS TO A GOOD EMPLOYEE MR JASPER.         GOOD JOB  AND I AM BACK DOING BUSINESS WITH HOMESMART

CHECK OUT THIS STORE , THEY HAVE SOME REAL COOL STUFF

Thank you Terreance Jasper for a great Job  . HOMESMART IS LUCKY TO HAVE YOU

THIS GM GIVES A CLEAR UNDERSTANDING  OF HOW  EVERYTHING WORKS

KEEP UP THE GOOD WORK HOMESMART

 Renter Beware Do the Math  , these folks will over charge you  if you decide to buy beware with the numbers. I wanted to buy an item which I was rented and after doing the mathI found out that the amount they claim was a pay off amount was different from what I had added up. After talking to them for a while I ws told there was a tech error and they was going to look into it.

The COUCH AND LOVE SEAT I got was used and said it had been pre rented for only a month, one of my cushions was flat like someone had set on it for a month never got it replaced, They claim they had to order it.

Also I notice that a bottom leg on the couch was chip and broken same side with the flat cushion.

Thank you for your report. We apologize for the issues you experienced with your furniture, the charges you incurred with your account, and the inconvenience this has caused. We would be happy to further assist you and resolve this matter accordingly.

We have forwarded your feedback to the Regional Manager of the Biloxi store. If you don't mind, will you please contact us with your information including your name and contact information? 

Please feel free to contact me at 678-402-3403 or at Response@aarons.com if you need further assistance.

Thanks,

Jessica

To Whom It May Concern -

Thank you so much for your review in reference to your local HOMESMART store and I sincrely apologize for any inconveneince this may have caused you. To further research and handle accordingly your payout discrepencies, the condition of your sofa and loveseat, please email me at: Response@shophomesmart.com with the primary name on your lease agreement, the best contact phone number to reach you along with any additional details you would like to include. You may also contact me directly at 678-402-3403. Please know that OUTSTANDING customer service is our #1 priority and I can ensure you that this will be handled within a timely manner. I look forward to hearing from you soon. Thanks - Jessica 

Welll shoe polish may cover a crack but it does nothing for the repair. I did not notice the crack on the leg till I went to move the couch and saw it was cracked and the screw look stripped.

Yes it was on show room floor I did not know the cushion had a issue till was it was in my apartment and I sat on it and sank in at first I thought that was the way it was suppose to be till I sat on the other cushions and they were firm. And yes I did call the store and repaort the problem  be two month still waitinh for a replacement.

Bottm Line... I am ready to have them pick these stuff up  and be done with the matter. Which I hope will take place tomorrow.

Where was this item when you got it? Was it on the showroom floor where you could have seen the cushion and the leg of couch?  I have done alot of business with rent-to-own companies on the coast, and I did know what I was getting. Shoe polish would fix the couch leg.