Report: #1445629

Complaint Review: Homesquare -

  • Submitted:
  • Updated:
  • Reported By: Key J-M — Orlando Florida United States

Homesquare- Cymax,  Darren- no last name given Manager Kept my refund as a ReStock Fee Internet

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Thieves!! I WARN YOU- Do NOT do business with these people! HOMESQUARE, CYMAX. They sell on Walmart.com https://www.cymax.com https://www.homesquare.com They have a CROOK return/refund policy that is unbelievable. Darren (Manager) I had to fight to get his name.. he calls me back and tells me there is nothing he is going to do in spite knowing that I will write a review on SM. He says this will not change his mind about the $158 they're holding as a "Restocking Fee" The representative told me, when she came back on the line.. that MANAGEMENT (Darren) said: "Well TRY READING THE POLICY BETTER! We cancelled the order after ONE DAY. She said they can take up to a month to deliver. So why are they keeping our funds? She said that past the 5th day, the order cannot be cancelled. Please do not get STUCK doing business with this company. You will have NO PRODUCT and lose money over SMALL PRINT POLICIES Thieves!!

This report was posted on Ripoff Report on 06/01/2018 12:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/homesquare/homesquare-cymaxnbsp-darren-no-last-name-given-manager-kept-my-refund-as-a-restock-fe-1445629. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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