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Report: #564630

Complaint Review: HomeStarSearch - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Sue — Raleigh North Carolina United States of America
  • Author Not Confirmed What's this?
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  • HomeStarSearch Internet United States of America

HomeStarSearch Internet Scam Internet

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This company advertises on Craigslist housing for sale or lease and gives you a local phone # to call.  After calling the local # and speaking with Jonathan Brannon Agt #1068 I decided since I was desperate to find a home that I would try their 3 day trial for $5.95.  I also asked when I would have to cancel because I didn't want any more money charged to my credit card.  Not a problem, he said just cancel by 1/31/2010. 


Guess what they weren't open for me to cancel.   So I called 1st thing 2/1/2010 to cancel and the customer service rep said well I should have cancelled on 1/29/2010 after having signed up for 3 days on 1/28/2010.  So he cancelled me on 2/1/2010 but didn't tell me that they had already charged my account another $39.99. 


Today when I noticed my bank account had been charged by them I called and the customer service rep was a real jerk when he spoke to me and told me tooooo bad your not getting your money back you should have cancelled on 1/29/2010.  This is terrible when we as citizens of the United States and are being robbed by these internet people.  I am canceling my card at the bank as I don't trust these people at all and I have notified Craigslist as to what they are doing with their ads on Craigslist.

This report was posted on Ripoff Report on 02/04/2010 03:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/homestarsearch/internet/homestarsearch-internet-scam-internet-564630. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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