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Report: #842238

Complaint Review: HomeSure - .Cross Country Home Services Inc - Ft. Lauderdale Florida

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  • Reported By: Honest Abe — Macon Georgia USA
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  • HomeSure - .Cross Country Home Services Inc PO Box 551540 Ft. Lauderdale, Florida United States of America

HomeSure - .Cross Country Home Services Inc Cross Country Home Services Inc HomeSure - Cross Country Home Services engaged in misleading and deceptive promises BUYER BEWARE Ft. Lauderdale, Florida

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In 2006 I received a solicitation from GMAC Mortgage promoting a warranty for our heating and cooling system.  It promised to repair and replace if something went wrong.  We bought the warranty at $19.95 per month.  

In late January, our furnace quit.  We called the HomeSure to file a claim.  They promptly had a local service provide visit and attempt to repair the unit.  HomeSure then contacted me indicating that the repair costs exceeded the coverage of the warranty.....  What happened to REPAIR and REPLACE?  There is a $1,000 cap on the repair cost.  I spent $1200 plus on this bogus warranty.  

Look at the marketing literature I responded to when buying the warranty.  NOWHERE is it mentioned that it will cover only $1,000.   In FACT, it suggests it would cost as high as $4,000 to make repairs without a warranty and it indicates in multiple places "Repair and Replace".....

BUYER BEWARE!     CentralProtect Marketing Brochure. Can you see ANYTHING that implies less than a full repair or replacement?

This report was posted on Ripoff Report on 02/20/2012 01:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/homesure-cross-country-home-services-inc/ft-lauderdale-florida-33355-154/homesure-cross-country-home-services-inc-cross-country-home-services-inc-homesure-cro-842238. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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