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Report: #1318944

Complaint Review: Hometown Pools - Old Bridge New Jersey

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  • Reported By: I — Sayreville New Jersey United States of America
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  • Hometown Pools 3358 RT9 South Old Bridge, New Jersey USA

Hometown Pools L Krajewski Does not stand behind their Products Old Bridge New Jersey

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A heat pump for a pool was purchased in 2013 and after 3 years and only 12 months of use it was shot. $4,176.21 is a lot of money for the short of time it was working.  The life expectency is over 10 years for a heat pump.

A Hayward Technician came out to look at the HP and said this is a 2008 HP and it looks to me like it was used.  I can no longer get parts for this HP  He suggested we call HomeTown and let them know.  All calls to Hometown went unaswered. The Hayward Tech was pretty upset and said we should sue.

Buyer beware, you may not get a new product and if you have any problems or complaints the company wants nothing to do with you.  Repeated phone calls went unanswered.

This report was posted on Ripoff Report on 07/26/2016 08:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hometown-pools/old-bridge-new-jersey-08857/hometown-pools-l-krajewski-does-not-stand-behind-their-products-old-bridge-new-jersey-1318944. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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