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Report: #443922

Complaint Review: HomeWork, Owner Mark Shields - Jacskonville Florida

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  • Reported By: St Johns Florida
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  • HomeWork, Owner Mark Shields 6631 Wellington Jacskonville, Florida U.S.A.

HomeWork, Owner Mark Shields DO YOUR HOMEWORK, BEFORE YOUR HIRE MARK SHIELDS OF HOMEWORK INC Jacksonville Florida

*REBUTTAL Owner of company: it rains on the unjust as well as the just

*Author of original report: *UPDATE ..

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Bottom Line Up Front: I contracted Mark Shields owner of Homework to do a custom installation of a barn door in my theatre room. First red flag, played off his own day to do the qoute.

Then upon installation, he collected his check, and did not leave an invoice.

Then about 1 week after installation, his barn door installation fell apart due to poor qaulity installation. And after 3 straight weeks of scheduling appointments with Mark to come fix the problem, he kept coming up with execuses.

So I have to hire another company to fix the substandard installation by Homework Inc. Next step is to file against the DBPR in Florida

Heres actual emails back and fourth:

On Tue, Apr 14, 2009 at 7:44 PM, mark shields wrote:

Kelly, I wish I didn't have to tell you I can't make it at 10 tomorrow. I have to meet the contractor at my other job. however I do believe I can get to you in the afternoon. probably around 5pm. very sorry for the delay.
Mark 703 1866


On Fri, Apr 10, 2009 at 5:14 PM, mark shields wrote:

10 am

On Thu, Apr 9, 2009 at 10:05 PM, Kelly Fromm wrote:

wed is fine what time?


On Thu, Apr 9, 2009 at 9:55 PM, mark shields wrote: yes I should have used toggle bolts , but I had no idea that picture was that heavy. those anchors are rated to carry 50 lbs ea. I used 5 they should have held. I didn't have any toggles . but that's no excuse. I'll fix it of course . thanks for your understanding . I'm already doubled up every day until wed. will that work? If not I will have to come out this Friday night .

On Thu, Apr 9, 2009 at 10:05 AM, Kelly Fromm wrote:

Mark

The issue with the BARN DOOR is you DIDNT use TOGGLE BOLTS, you just used drywall anchors.

This is a simple fix, but I aspect you to FIX it.

Also, it will required you to bring 4 - 5 pieces of 2 X 2 squares of plywood, to put up in the sofit itself. I will have someone here when you do that to assist.

What day will you be commiing.

Out

Jaxconsumer
St Johns, Florida
U.S.A.

This report was posted on Ripoff Report on 04/15/2009 05:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/homework-owner-mark-shields/jacskonville-florida-32216/homework-owner-mark-shields-do-your-homework-before-your-hire-mark-shields-of-homework-i-443922. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
1Employee/Owner

#2 REBUTTAL Owner of company

it rains on the unjust as well as the just

AUTHOR: Mark - (United States of America)

POSTED: Friday, January 20, 2012

I am Mark Shields , been in business my whole life and I do my best to resolve any issue that might come up , but I chose not to return to Kelly's house and I'm comfortable with that decesion. It wasen't til after the door was built and hung that he selected a giant movie theater picture that weighed more than the anchors could support. 

Mark Shields

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#1 Author of original report

*UPDATE ..

AUTHOR: Jaxconsumer - (U.S.A.)

POSTED: Wednesday, May 06, 2009

STILL NO REPLY OR RESOLVE, NEXT STEP SMALL CLAIMS COURT

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