Complaint Review: Hot Promotional Vacations - CLINTON Maryland
Hot Promotional Vacations Away to Paradise Vacations, ATP VACATIONS Promised a promotional 7 day cruise in the Carribean with discounted airfare.This cost us $196 CLINTON Maryland
My wife and I attended a sales presentation in Del.May 2015 We were promised a promotional cruise if we attended.We received the forms to apply for the Caribbean 7 day promotional cruise and discounted airline tickets.In order to apply we had to send them $196.We sent the checks 6/7/2015 and they were cashed.We applied for a cruise in Nov.2015 for a cruise starting in Florida(Royal Caribbean) via the web site provided for Feb 2016. We waited more than 7 business days for them to contact us. No one contacted us .My wife called them.I called them. I sent emails. We finally talked to several agents . One told us to reapply for a carinval cruise.We did-no one contacted us again.We called them.This agent said we applied for dates too close to holidays.We reapplied for a cruise in May.No one contacted us again within 7 business days so we called requesting our $196 be returned.We wrote to Away To paradise Vacations-4491 Cheshire Station Plaza,Ste 53 Dale City ,Va. It turns out this is a drop mail box in a mailing store.However a Mr. Colvin did write me a letter stating I could not get my $196 back because I did not plan my trip within 180 days of paying them the money. He told us to ask for an extension and reapply for another cruise-of couse that costs more money.By them delaying us the the limit expired.
This report was posted on Ripoff Report on 04/02/2016 07:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hot-promotional-vacations/clinton-maryland-20735/hot-promotional-vacations-away-to-paradise-vacations-atp-vacations-promised-a-promotiona-1297361. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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