Complaint Review: Hotel Borg - Reykjavik Select State/Province
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- Author Not Confirmed
- Hotel Borg P Reykjavik, Select State/Province United States of America
- Phone: 354-551 1440
- Web: http://www.hotelborg.is/
- Category: Lodging
Hotel Borg unauthorized and illegal charges / hate americans Reykjavik, Other
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Hotel Borg employee Valdmar Vihjalmson illegally made unathorized charges on two of my credit cards. I was told that he made these charges days after we left the hotel because someone below us complained we were too loud. So they credited them for their room and instead charged us their room charges. The total charges were almost $4k! This was days after we lef the country and were back in NYC.
In addition to these illegal charges, Valdmar, gave us the wrong room. We were to have a two bed suite. When we arrived he refused to give cots, pillows and sheets/blankets to us thus having two of us to sleep on the floor with nothing. He also made derogatory comments towards Americans and entering the room w/o permission on multiple occasions as well as other things.
What Valdmar did was vindictive behavior and completely a fireable offense.
I have yet to receive the credits from this hotel who stated that yes he did make illegal charges and has been talked to. He should be FIRED!
This report was posted on Ripoff Report on 09/16/2011 07:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hotel-borg/reykjavik-select-stateprovince-/hotel-borg-unauthorized-and-illegal-charges-hate-americans-reykjavik-other-777480. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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