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Report: #451972

Complaint Review: HotMovieSale,com - SmartSavingCenter - Boca Raton Florida

  • Submitted:
  • Updated:
  • Reported By: Greenbrier Arkansas
  • Author Confirmed What's this?
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  • HotMovieSale,com - SmartSavingCenter P. O. Box 810365 Boca Raton, Florida U.S.A.

HotMovieSale.com SmartSavingsCenter. - HotMovieSaleHotMovieSale,com - SmartSavingCenter Warning - Beware - HotMovieSale $10.00 "Bargain" cost me $74.89 Sybil's Sad Saga - help others avoid this situation. Boca Raton Florida

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2-27-2009 I ordered 2 "bargain" dvd's for a total of $23.99 and received a confirmation from Hot Movie Sales [ HMS] for that same amount. Later I also received a second email [three pages] from HMS, reminding me of all the bargains they had to offer- which I did not read past the first few paragraphs. I read it later - too late.
In March I received the $10.99 dvd.
On April 1, 2009, HMS cancelled the other dvd due to being out of stock.

On the next Visa Capital One bill which I received APRIL-7-09 ]
I have been charged:
2-27-09, SSC PRCSG 877-777-7824 561-989-7400 FL $ 1.00
3-2-09, SMTSVGSCTR800-511-6538 561-989-7400 FL $ 1.00
3-2-09, HMS MOVIE 866-566-8437 561-989-7400 FL $ 29.95
3-3-09, HMS MOVIE 866-566-8437 561-989-7400 FL $ 10.99
[ this last charge was legitimate for one of the dvd's]

As soon as I saw the charges, I sent a "support ticket" to HMS and complained about the "overcharge." I also contacted my credit card.
Later HMS sent me an e-mail canceling my memberships and saying that I will get NO refund..
That is when I - finally- first became aware that when you order dvd's from HMS - when you click the "Submit Order" button -- you automatically agree to a
1. $ 29.95 per month charge,
2. plus a $ 1.00 SSC fee per month ,
3. plus another SMTSVGSCTR $ 1.00 fee per month.
You can not order anything without agreeing to this arrangement. This is not made clear at the time you are ordering.

BUT....there is more:
On my next Visa bill, [ which I received the first week of May]
I have additional charges:
3-27-09, SSC PRCSG 877-777-7824 561-989-7400 FL $ 1.00
4-2-09, SMTSVGSCTR800-511-6538 561-989-7400 FL $ 1.00
4-2-09, HMS MOVIE 866-566-8437 561-989-7400 FL $ 29.95

So - my "bargain" dvd just cost me $74.89
[and I haven't received next months Visa bill yet.]

Sybil
Greenbrier, Arkansas
U.S.A.

This report was posted on Ripoff Report on 05/14/2009 03:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hotmoviesalecom-smartsavingcenter/boca-raton-florida-33481-0365/hotmoviesalecom-smartsavingscenter-hotmoviesalehotmoviesalecom-smartsavingcent-451972. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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