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Ripoff Report | Hotwire inc Review - San francisco, California
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Report: #1135244

Complaint Review: hotwire inc - san francisco California

  • Submitted:
  • Updated:
  • Reported By: Denis — Carstairs Alberta
  • Author Not Confirmed What's this?
  • Why?
  • hotwire inc 655 montgomery st ste 600 san francisco, California USA

hotwire inc hotwire.com they booked wrong dates and will not refund me san francisco California

*Consumer Comment: Of course..

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on feb 25-2014 i booked a room for me and my wife for april 06-2014 one night only.

then booked another room for april16-2014.

Hotwire booked the 2 rooms on the same day (april06-2014)

i did not notice till i reviewed itineray before the trip, I then called and asked hotwire to rebook the 2nd room for the 16th.

they said they could not do that as a month had gone by since i booked. they also would not let me speak to their supervisor.

i paid 83.63 canadiandollars for the second room and now want a refund

 

This report was posted on Ripoff Report on 03/31/2014 10:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hotwire-inc/san-francisco-california/hotwire-inc-hotwirecom-they-booked-wrong-dates-and-will-not-refund-me-san-francisco-cali-1135244. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Of course..

AUTHOR: Robert - ()

POSTED: Tuesday, April 01, 2014

Of course it is them who made the mistake.  So you are coming here posting a ripoff report where you are in effect claiming that there is absolutly no chance that you entered the wrong dates.

After all you are for some reason trying to book 2 1-Night hotels exactly 10 days apart, both for 1 night and while you didn't say it probably at the same hotel.    It then is a month before you notice, I guess Hotwire is at fault for that too.

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