Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1202923

Complaint Review: House of Beauty World-( In PA) - Philadelphia Pennsylvania

  • Submitted:
  • Updated:
  • Reported By: KellieBof NJ — Orange New Jersey
  • Author Not Confirmed What's this?
  • Why?
  • House of Beauty World-( In PA) 2385 Cheltenham Ave Philadelphia, Pennsylvania USA

House of Beauty World-( In PA) House of Beauty (in PA)House of Beauty World (in PA)2385 Cheltenham Ave. Philadelphia PA 19150Phone: 215-576-0717 1212 Chestnut St. Philadelphia PA 19107Phone: 215-238-9191 938 Market St. Philadelphia PA 19107Phone: 215-922-1089 GIVES THE RUN AROUND TO CUSTOMERS Philadelphia Pennsylvania

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I was super excited to see that a hair conditioner I use was for sale via another online retailer as I sually can order from Amazon.  However it was out of stock and I was almost out of the bottle I have now.  I decided to google the product name and "House of Beauty World" came up that they had in stock.  So I ordered it right away.

This was on Dec 31, 2014.  I got an order confirmation via email saying the shipment would arrive in 3-7 days.  I realized by January 12, 2015 I still had not recieved it, I was giving extra time because of when I ordered the product it was a holiday.  So I looked back to my confirmation and clicked the tracking number via USPS and it was showing that the item was ever shipped however had a tracking number.

I went to the website and got the contact information for customer service, I had made 3 calls and each person took my information and order number but I still have NOT recieved my order.  One lady tried to tell me it had been shipped and it was coming from Texas where their distribution location is. That I need to check the tracking number, I explained to her I did and it's showing no shipping has been done!!  So after 3-4 calls, sending an email to customer service about my order and my unsatisfied complaint I get a response email on January 14, 2015 saying my order should arrive in 4-7 days.  They have until January 23, 2015 for it to arrive to me or else I am askign for a refund and I ma reporting them to my credit card company as theft.

 

I had never used House of Beauty World.com previously and it's a shame that they don't do better business practice than this.  I am very annoyed as my order was $40!  As of today, January 20, 2015 I still have NOT recieved my order, also the tracking number is still showing no further shipping information, nor was I given a new shipping number if any.

This report was posted on Ripoff Report on 01/20/2015 10:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/house-of-beauty-world-in-pa/philadelphia-pennsylvania-19150/house-of-beauty-world-in-pa-house-of-beauty-in-pahouse-of-beauty-world-in-pa2385-c-1202923. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now