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Report: #1291718

Complaint Review: Houston Admiral - spring Texas

  • Submitted:
  • Updated:
  • Reported By: Carlton — CONROE Texas U.S.A.
  • Author Confirmed What's this?
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  • Houston Admiral 20222 stuebner airline spring, Texas USA

Houston Admiral ripping off elderly spring Texas

*REBUTTAL Owner of company: Need more information

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I have read the complaints on this company and let me tell you none of them really surprises me after today. I had a brand new ac unit installed less than 2 years ago. today the tech showed up for my annual checkup everything was going good till the tech told me that my ac was clogged and needed to have a chemical cleaning. now i have worked in ac in my past and let me tell you that $239.00 is way to much to pay for them to squirt my ac with a water hose. i have spent the entire day reporting these tactics to every governmental department i could think of. to try and charge a elderly couple that sort of money for something that should already be included in my annual checkup is crazy.

 

i am sure that they already knew they tried to cheat the wrong person since the tech took the check for the $49.95 but refused to give me a copy of the reciept that stated that they wanted to charge me for coil cleaning. less than 5 minutes after the tech left he returned and tried to hand me my check back saying that there wouold be no charge for the checkup since i was unhappy. let me tell you that is not true the check up was fine it was the ideal that a company would try and charge me $239.00 to spray my ac with my own water. i have already contacted another company and after i told them what has happened they were appaled and will be here tomorrow morning to do a system check on my unit and also will inspect for dirt buildup and if that is not found they already said they would give me some paperwrk to state this . so i sort of need to know if others would like to help shut the doors on this and every company involved with them.

This report was posted on Ripoff Report on 03/04/2016 05:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/houston-admiral/spring-texas-77379/houston-admiral-ripping-off-elderly-spring-texas-1291718. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Need more information

AUTHOR: ShawnC. - (United States of America)

POSTED: Wednesday, May 10, 2017

 

Mr. Carlton

My name is Shawn Conley. I'm one of the managers here at Houston Admiral. After reading this post i have a few questions for you.

What is the invoice number from our visit?

What is the address for where you received service?

I need this information to make sure this is a legitment post about a service from my company. Accusing a company of ripping off elderly is very severe. I do not take this accusation lighly?

If you can not replay back with this information i will assume this is a ex-emplyee or a competitor.  I would like to help you with this but i need some things verified. 

We do not ripoff the elderly. In fact we take great care of senior citizens. See the below video.

 

youtube.com/watch?v=oq8ewRL1USI

 

Thank you for helping us become a better company 

 

 

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