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Report: #1263883

Complaint Review: HP Service Center - Lavergne Tennessee

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  • Reported By: Cateting — New Port Richey Florida USA
  • Author Not Confirmed What's this?
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  • HP Service Center **** **** ****** **** Lavergne, Tennessee USA

HP Service Center Hp Service Center **** **** ****** **** Lavergne,Tn 37086 Scam, Ripoff Lavergne Tennessee

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 DONT SEND THEM YOUR LAPTOP

 

  I've had my laptop for about 5 months. It wouldn't start anymore so I went ahead and talked to an HP agent though there chat box on there website. He told me my warranty would cover everything and I shouldnt be worried about receiving a call to ask me for large sums of money. I felt asurred by this and paid to ship my laptop. I was very scared doing this. I received a call yesterday saying they would need $200 dollars to fix my laptop. Which is how much I purchased it for 5 months ago. I explained that this wasn't right I was told I wouldnt need to be concerned over this. He didnt seem to know what my warranty did or did not cover. I asked him if he was sure it wasnt a malfunction with the hardware(There product) He said the technitions couldnt be sure. So he wasnt even sure and yet decided it was my fault the computer wasnt working and that I needed to be called and asked to pay a ton of money. I'll tell you what I think. I think it was a poorly made computer and he was trying to push the blame onto me with insuffcient proof so that they did not have to pay anything to fix my laptop. It was just easier for him to say its my fault and ask for money. If your like I was and afraid to send your laptops to this location..DONT..They dont care about your laptop. Probly because your just a random person on the other line of the phone. Take your laptop to someone in person and not these scammers.

This report was posted on Ripoff Report on 10/27/2015 07:11 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hp-service-center/lavergne-tennessee-37086/hp-service-center-hp-service-center-nbsplavergnetn-37086-scam-rip-1263883. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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