Complaint Review: HP SMARTFRIEND PALO ALTO CA - Nationwide
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- Author Confirmed
- HP SMARTFRIEND PALO ALTO CA Nationwide USA
- Phone: 8448141800
- Web:
- Category: Computer Help Desk
HP SMARTFRIEND PALO ALTO CA Charged a $16.23/mo on a credit card I no longer use for the last 2 years! PALO ALTO Nationwide
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HP offered a technical support service that was supposed to be around $100 plus tax. In a desprate attempt to save my computer a few years ago I agreed to make monthly payments of $16.23 it would be 6 payments.
HP technitions were unable to fix the problem and I ended up purchasing a new computer a few months later. I was under the impression once the last payment was made that would be that. My thinking was oh well, I spent $100 on an issue they could not fix.
Looking over a paperless credit card statement I discover I have been paying the $16.23 for more than 2 years now! totalling close to $400! I spoke with their customer service and it appears the damage is done, and they would not credit anything. In my oppinion this is a scam, you don't understand what you're signing up for.
This report was posted on Ripoff Report on 12/07/2016 11:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hp-smartfriend-palo-alto-ca/nationwide/hp-smartfriend-palo-alto-ca-charged-a-1623mo-on-a-credit-card-i-no-longer-use-for-the-1341900. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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