Complaint Review: H&R Block/TAXCUT - Internet
- H&R Block/TAXCUT Taxcut.com Internet U.S.A.
- Phone:
- Web:
- Category: Income tax
H&R Block, TAXCUT ripoff Internet
*Consumer Suggestion: Not a toll free number
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I purchased Taxcut 2004 and was having some problems inputing. Support options were to receive tecnical support. I downloaded and later followed a FREE listing printed on their report: 503-626-5844. I was further refered to tele: 952-253-8558. Both numbers furnished by their technical staff.
I called the FREE listed numbers and recoginized I was being held on the line needlessly. Within days I received my MCI statement and was billed for calls to the above numbers. MCI response to my inquiries stated "We have thoroughly reviewed your account and our research indicates that no credit is due because of the frequency and duration of the calls.
Further asking for clarification on the telephone numbers, details of the calls are not available as they are PRIVATE NUMBERS"
H&RBlock has refused my continued request for correcting the problem.
George
hiltonheadisland, South Carolina
U.S.A.
This report was posted on Ripoff Report on 05/24/2005 01:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hr-blocktaxcut/internet/hr-block-taxcut-ripoff-internet-143856. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
Not a toll free number
AUTHOR: Josh - (U.S.A.)
SUBMITTED: Tuesday, May 24, 2005
All toll free numbers have area codes 800, 888, 877, or 866. All other numbers are not toll free. You should have known that. As far as Taxcut goes: they have another support number which is $9.95 per call. This one is free, except for long distance. You really have no right to complain, because they also have an email address and a live chat option for support. In my opinion, knowing how to operate a telephone is an absolute requirement in today's world.


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