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Report: #6007

Complaint Review: HRS/USA, Househlod Bank, Household Retail - Nationwide

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  • HRS/USA, Househlod Bank, Household Retail Nationwide U.S.A.

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I am 20 Years old, and I was late for 2 months on my account payment to BestBuy/HRSUSA and they are already trying to come after me for breach of contract. Several times daily I receive rude phone calls littered with choice words from their collection agency who refuses to identify themselves. I was late on payment because I lost my job at America Online inc..

I am now employed again, and when they called me today I informed them that I did not have the balance in full (which they desired) but I did have $100 that I would like to send them.

They then proceeded to inform me that there was no more installment option available, to which I told them that I was simply trying to make a "good faith" payment. They refused! This is just another FINE axample of sub-standard service from a poorly managed and seldom ever respected company...HouseHold Bank!

Click here to see other Rip-off Reports on the HRS

This report was posted on Ripoff Report on 08/02/2001 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hrsusa-househlod-bank-household-retail/nationwide/hrsusa-househlod-bank-household-retaila-complete-rip-off-consumer-suggestion-6007. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
5Consumer
0Employee/Owner

#5 0

i just got a call froma collection agency wanting payment in full

AUTHOR: - ()

POSTED: Friday, January 11, 2002

They filed the following rebuttal to the above Rip-Off Report:

Their email: wilkinsfoundu2@aol.com
Their name: Brian L Wilkins

Their relationship to the company: Consumer Suggestion

Rebuttal:
i just received my first bill in 6 months . i had to find an old bill to pay. i sent in $55.00 in December. i just got a call froma collection agency wanting payment in full. They called me maam and insulted me . I am disabled and have had stress test in the last 24 hours. the man said do you have strep. you sound funny i said no i had a stress test for a heart attack. well your a woman so i put my mother in law on and she is a woman.
they said we will call you all we want. i said dont think so . so HRS USA finally sent a bill with $200.00 of over charges. I have bill and will make copy. Bill arrive yesterday the 8th and is due the 21 st that doesnot give two eeks so it will be late and another $25.00 will be charged. Keep a copy of your bill copy the bottom and send in before due. watch for late charges. and contact your local better business bureau . Corporate
REceivables is their new collection agency be careful . they are very rude.

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#4 0

I have to say that I am extremely concerned ...

AUTHOR: - ()

POSTED: Thursday, November 29, 2001

They filed the following rebuttal to the above Rip-Off Report:



Their email: Fh16ext@twave.net

Their name: Dawn Hutchins



Their relationship to the company: Consumer Suggestion



Rebuttal:

I have to say that I am extremely concerned with all the complaints that have been placed about HRS USA, even though I have purchased a computer,dvd player,printer/scanner/fax/copier through them with Best Buy.



I myself do not have any complaints about them, so far. I rather like the fact that I can purchase items with my best buy card that have no interest within 6, 12 or 18 months. I have yet to pay my payments late ,even though my husband was laid off and took a job with a pay cut of 4.00 an hour, because his unemployment benefits were going to run out. Even when I

didn't have all the money, I made a payment. I had no problems with them.



If you show them that you are trying, I feel that they will not mess with you. As far as the rest of the complaints, I feel that it is just employee error, even though there seems to be a lot of them. Probably poor judgement in hiring on their part.

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#3 0

I have to say that I am extremely concerned ...

AUTHOR: - ()

POSTED: Thursday, November 29, 2001

They filed the following rebuttal to the above Rip-Off Report:



Their email: Fh16ext@twave.net

Their name: Dawn Hutchins



Their relationship to the company: Consumer Suggestion



Rebuttal:

I have to say that I am extremely concerned with all the complaints that have been placed about HRS USA, even though I have purchased a computer,dvd player,printer/scanner/fax/copier through them with Best Buy.



I myself do not have any complaints about them, so far. I rather like the fact that I can purchase items with my best buy card that have no interest within 6, 12 or 18 months. I have yet to pay my payments late ,even though my husband was laid off and took a job with a pay cut of 4.00 an hour, because his unemployment benefits were going to run out. Even when I

didn't have all the money, I made a payment. I had no problems with them.



If you show them that you are trying, I feel that they will not mess with you. As far as the rest of the complaints, I feel that it is just employee error, even though there seems to be a lot of them. Probably poor judgement in hiring on their part.

Respond to this report!
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#2 0

I have to say that I am extremely concerned ...

AUTHOR: - ()

POSTED: Thursday, November 29, 2001

They filed the following rebuttal to the above Rip-Off Report:



Their email: Fh16ext@twave.net

Their name: Dawn Hutchins



Their relationship to the company: Consumer Suggestion



Rebuttal:

I have to say that I am extremely concerned with all the complaints that have been placed about HRS USA, even though I have purchased a computer,dvd player,printer/scanner/fax/copier through them with Best Buy.



I myself do not have any complaints about them, so far. I rather like the fact that I can purchase items with my best buy card that have no interest within 6, 12 or 18 months. I have yet to pay my payments late ,even though my husband was laid off and took a job with a pay cut of 4.00 an hour, because his unemployment benefits were going to run out. Even when I

didn't have all the money, I made a payment. I had no problems with them.



If you show them that you are trying, I feel that they will not mess with you. As far as the rest of the complaints, I feel that it is just employee error, even though there seems to be a lot of them. Probably poor judgement in hiring on their part.

Respond to this report!
What's this?

#1 0

I have to say that I am extremely concerned ...

AUTHOR: - ()

POSTED: Thursday, November 29, 2001

They filed the following rebuttal to the above Rip-Off Report:



Their email: Fh16ext@twave.net

Their name: Dawn Hutchins



Their relationship to the company: Consumer Suggestion



Rebuttal:

I have to say that I am extremely concerned with all the complaints that have been placed about HRS USA, even though I have purchased a computer,dvd player,printer/scanner/fax/copier through them with Best Buy.



I myself do not have any complaints about them, so far. I rather like the fact that I can purchase items with my best buy card that have no interest within 6, 12 or 18 months. I have yet to pay my payments late ,even though my husband was laid off and took a job with a pay cut of 4.00 an hour, because his unemployment benefits were going to run out. Even when I

didn't have all the money, I made a payment. I had no problems with them.



If you show them that you are trying, I feel that they will not mess with you. As far as the rest of the complaints, I feel that it is just employee error, even though there seems to be a lot of them. Probably poor judgement in hiring on their part.

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