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Report: #1211666

Complaint Review: HSB Orchard Bank - Nationwide

  • Submitted:
  • Updated:
  • Reported By: serpentinelle — Scotia New York
  • Author Confirmed What's this?
  • Why?
  • HSB Orchard Bank Nationwide USA

HSB Orchard Bank Security Money Not Refunded Nationwide

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In 2009 or 2010 I opened a Secured Credit Card with Orchard Bank, to rebuild my credit. I am certain I first put down a deposit of $400 to open the account, and then an additional deposit of $500 to increase my credit line.  in 2011, it looks like my card was transferred to Capital One.  I remember asking Capital One if they could consolidate cards because a already had a different secured card with them; they said no consolidating of cards. 

 

Today, 2/25/2015, I called up Capital One to cancel my secured cards because I had recently paid them off and I no longer needed secured cards.  I was feeling happy that I would be getting my security money back.  However, the customer service representative told me I only had a record of $249 for one card and that the other card was not a secured card at all.  I was stunned. I mentioned the $900 I was sure I was to receive.  She said only that I got the card by putting no money down, as it was not requred.  

 

I believe Orchard Bank is in the wrong by not refunding me my security deposit when they transferred their accounts to Capital One.  I never received any money back. I do not have any old records from 2009-2010.

This report was posted on Ripoff Report on 02/25/2015 02:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hsb-orchard-bank/nationwide/hsb-orchard-bank-security-money-not-refunded-nationwide-1211666. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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