Report: #973967

Complaint Review: http://www.ezpaydaycash.com - Internet Internet

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Ripoff Report is Xcentric Ventures

Submitted: Mon, November 26, 2012
Updated: Mon, November 26, 2012
Reported By: Duped Customer — Moreno Valley California United States of America

Author Confirmed

Why?

http://www.ezpaydaycash.com Internet United States of America

Phone: (866) 707-3863
Web: http://www.ezpaydaycash.com
Category: Loans

ezpaydaycash.com Duped into being overcharged- Paid the 60.00 4 times to re-do loan of 200.00, then was supposed to be 45.00 charge for every 50.00 payment. They charged the full 60 + 50. Internet

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I received a payaday loan in the amount of 200.00 with the understanding that for every time I re-did the loan (up to 4 time) that I would be charged 60.00 every tow week. I was told that then I could repay the loan in 50.00 increments, and that for every 50.oo payment I would have the 60.00 fee reduced to 45.00. I went to my bank acciunt and found that they had taken the first 50.00 payment out , but had charged me the full 60.00. When I called customer service, I was told that it was correct, that the 50.00 paynment doesn't show up til the next payment is due. I was argued with and told, no I was not charged the incorrect fee because it doesn't show up until the next payment. I replied that it shows up on my bank avccount as 50.00 + 60.00 fee. She put the supervisor on who argued with me as if I am some kind of an imbecile, and said that I did not see it correctly, then changed the story to say that they actuially charge the full 60.00 on the first 50.00 payment. When I insisted that that is not what I was told in the beginning when I first go the loan, she went round and round saying that I was the one not understanding her math. She would not listen to reason and I got so frustrated I just hung up and told her I will report the company. I mean, really, they have already gotten 240.00 in fees for a 200.00 loan. I understood that I would be paying 50.00 payments for a reduced fee of 45.00 every payment, equaling 100 per month in payments and 90.00 per month in fees to pay it off. Being really strapped fro money, having a new grandchild in the NICU for weeks, etc, has caused me to be really poor, and these kinds of companies prey on the poor; I realize that.

But to top it off, they feel that they have the right to overcharge me once I am paying off the loan, and that is even more outrageous. The right thing to do would have been to adjust my account according to their original claims of how I pay it off, but instead I got an argument from the so-called supervisor telling me that I did not understand.

This report was posted on Ripoff Report on 11/26/2012 03:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/httpwwwezpaydaycashcom/internet/ezpaydaycashcom-duped-into-being-overcharged-paid-the-6000-4-times-to-re-do-loan-of-2-973967. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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