Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1064444

Complaint Review: http://www.partstrain.com/ - Internet

  • Submitted:
  • Updated:
  • Reported By: birdj81 — North Baltimore Ohio
  • Author Not Confirmed What's this?
  • Why?
  • http://www.partstrain.com/ Internet USA

http://www.partstrain.com/ If a problem arises thats their fault, your s#$% out of luck. Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I entered all the information for a 2004 Pontiac Grand Prix in to their website and it showed a part that I needed at a very good price. I had a feeling it was too good of a deal to be true but I went against my instincts and ordered the part. When the part arrived I found that it was not for the vehicle that I entered on their website. I contacted them, sent it back ,and a few days later I was notified that I would receive only a partial refund minus their restocking fee.

The error was their fault and I feel that I should have received a full refund including the shipping and handling fees. The original cost was about $40.00 which included shipping. It cost me about $9.00 to return it and I received about a $29.00 refund. So, it cost me about $48.00 all together and I only got back from this company about 60% of what I spent. The money involved is not what I am complaining about, it's the idea that they treat customers this way that bothers me. They still refuse to even refund the full amount so I will never do business with them again and if anyone reading this has half a brain, they won't either.

This report was posted on Ripoff Report on 07/04/2013 12:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/httpwwwpartstraincom/internet/httpwwwpartstraincom-if-a-problem-arises-thats-their-fault-your-s-out-of-luck-1064444. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now