Complaint Review: Hughesnet - Internet
- Hughesnet www.hughesnet.com Internet U.S.A.
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- Category: Internet Service Providers
Hughesnet RIPOFF, EXCUSES, OVERPRICED, WILL NOT HELP CUSTOMERS Internet Internet
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We purchased Hughesnet satellite service in November, 2008. The first month was ideal. No problems.
In January of this year, we started having speed issues, so I upgraded to the highest HOME service. STILL having problems with speed issues.
Every time I call, I get someone who foreign and I can't understand most of what they're saying. They have me repeat the same procedures every single time and I've done it so much that I already have it done when they get on the phone.
I've been told that the problem is on THEIR end, but they won't adjust our monthly rate until the problem is resolved!!! How do we file a class action suit against this company? Enough is enough!!! Will it help to report them to the BBB, FTC or FCC?
I don't care what it takes......I just want this company to admit what they've done to their customers and to have to repay us for the services we haven't received!!
Donna R
Spring Hill, Tennessee
U.S.A.
This report was posted on Ripoff Report on 06/30/2008 10:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hughesnet/internet/hughesnet-ripoff-excuses-overpriced-will-not-help-customers-internet-internet-345846. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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