Hulu They've charged me at least six months more than they should have and wouldn't cancel. Middleton Idaho

I tried to cancel my hulu subscription in May.  There was nowhere on the site to do so, so I froze it for 3 months.  It was supposed to suspend my payment.  They charged me for those three months.  Plus, I went back and DID find a way to cancel it and they CONTINUED to charge me for three more months before I realized it (I was in a car accident with an uninsured motorist and had a concussion and was barely able to pay my bills, much less review them).

  Tonight I am calling them again.  I waited 30 minutes for a person who said he could probably refund 6 months of my bill and then the line went DEAD.  He had my phone number, but he didn't call me back, so now I am waiting an estimated 45 minutes just to get back on with the guy that disconnected me.