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Report: #552396

Complaint Review: Hunter Douglas Inc. - Internet

  • Submitted:
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  • Reported By: JohnT — Somis California USA
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  • Hunter Douglas Inc. 1 Duette Way Internet United States of America

Hunter Douglas Inc. Warranty Scam, Internet

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Purchased premium wood blinds in large part based on the Hunter Douglas "Limited Lifetime Warranty" only to find that after only three years, the slats and bottom rail warped significantly.  Contacted the seller-  www.victorianorman.com  --and was advised that the manufacturer would not repair the product.  Apparently, Hunter Douglas considers sunlight an "exposure to the elements" !  (This is a window covering!  Of course its exposed to sunlight!)  At any rate, we're now forced to complain to the BBB and consider legal action to enforce the terms of the warranty.  Obviosly, the warranty is worded in decidedly vague terms which will only serve to strengthen the claim against this manufacturer.

This report was posted on Ripoff Report on 01/11/2010 10:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hunter-douglas-inc/internet/hunter-douglas-inc-warranty-scam-internet-552396. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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