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Report: #1431186

Complaint Review: Huuuge Casino - Cleveland Ohio

  • Submitted:
  • Updated:
  • Reported By: Mama's Baby — Cleveland Ohio United States
  • Author Not Confirmed What's this?
  • Why?
  • Huuuge Casino 10005 North Blvd Cleveland, Ohio United States

Huuuge Casino Paid for a package and I never received the chips or a refund. Cleveland Ohio

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I purchased the Huuuge Casino loyalty package for 49.99. Money was taken from my account on 02/22/2018, though I never received the chips, XP boost or gold tickets. I reached out to an agent via the chat option and was told that I needed to send a screenshot of the transaction and my player ID which I did...twice. First via online chat on Thursday 02/22/3018 and second by email on Saturday 02/24/2018. No one has responded to my inquiries to let me know when I would either be receiving my refund or chips that I have already paid for, since I provided every piece of information that was needed. I will be posting this message on every rip off site I can find, since Huuuge Casino is not registered with the BBB.

This report was posted on Ripoff Report on 02/25/2018 06:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/huuuge-casino/cleveland-ohio-44108/huuuge-casino-paid-for-a-package-and-i-never-received-the-chips-or-a-refund-cleveland-1431186. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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