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Report: #1332525

Complaint Review: Hydramatrix MD - Emeryville California

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  • Reported By: Anita — Sudan Texas USA
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  • Hydramatrix MD 2340 Power St #386 Emeryville CA 94608 Emeryville , California USA

Hydramatrix MD I ordered for free trial only having to pay shipping. Days later I get charged $88 from another company, I never agreeed to pay the amount they took from my credit card. It is a scam! Emeryville California

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I saw this free trial for a anti aging face serum it read only pay shipping 4.99 . I ordered the serum and added an additional cream free trial for shipping 4.99 . I received creams and next day I was charged $88 . That I never agreeed to. I called the number on the shipping box which was a totally different name from what I had ordered. And explained to the representative that I had never agreeed for the $88 to be taken from my account. We argued I said I wanted a refund he said I couldn't and that I had already purchased it. And could cancel my second order since they hadn't deducted that yet. I said i wanted to cancel and I didn't approve of them taking from my account he said he would canceland send me a email. I never received email. And will talk to my bank tomorrow and report fraud . This is a scam!

This report was posted on Ripoff Report on 10/10/2016 09:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hydramatrix-md/emeryville-california-94608/hydramatrix-md-i-ordered-for-free-trial-only-having-to-pay-shipping-days-later-i-get-cha-1332525. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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