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Report: #1434865

Complaint Review: Hyperbit - Hong Kong Central and Western District

  • Submitted:
  • Updated:
  • Reported By: Koen — Weert Limburg Netherlands
  • Author Confirmed What's this?
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  • Hyperbit 50-54 Bonham Strand, Central Hong Kong, Central and Western District Hong Kong

Hyperbit Block Assets Limited Hyperbitshop Ordered 6 Litecoin miners in november, paid over $ 16.000 but no miners are delivered and no response to any communication Hong Kong Central and Western District

*General Comment: Same problem

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I ordered and paid 6 Litecoin miners (BW-L21 Litecoin Miners) at hyperbitshop.io in november (11/29/2017). Payment is confirmed by mail, the units would be shipped on december 30th.

Since i ordered before i kept in contact with Joshua Coffey (CEO of Hyperbit), regarding the purchase of extra miners of the next batch in January. When i asked about my standing order of 6 miners on february 7th (since they were still not delivered after a month), they confirmed by mail: "My team believe you order did not get shipped. They are uncertain how that happened because it’s not happened before. We are about to do another shipment and I will add your order into this shipment.". On feb 12 i again got the message: "You shipment was misplaced for December. We have put you into the next shipment, which we are expecting it to ship over the next week."

After that i requested more info on the delivery date mutiple times, i emailed many times over and over, try to call, try to contact them on their website, by Facebook Messenger, etc.

No response in any way.

They took my payment, made a mistake (which can happen), told me that they would fix it within a week, but now after 3.5 months I still have no miners or a refund. But most of all, they stopped responding to any form of communication.

This report was posted on Ripoff Report on 03/18/2018 08:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hyperbit/hong-kong-central-and-western-district/hyperbit-block-assets-limitedhyperbitshop-ordered-6-litecoin-miners-in-november-paid-1434865. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

Same problem

AUTHOR: Kake - (Norway)

POSTED: Monday, March 26, 2018

 Contact me - same problem

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