Hyundai Motor America And Five Star Hyundai of Warner Robins Georgia, Cannot Repair 2009 Sonata, ignoring customer, did damage to car Fountain Valley California

I purchased a 2009 Sonata on May 10, 2008 - fully loaded. The car had about 200 miles on it but no one at the dealer could tell me the satellite system did not work. After four trips to the dealer in Warner Robins GA and calls to Hyundai Motor of America in California and I was essentially told all I could do is wait.

Oh by the way, on the third trip they cracked the interior panel getting at the wires. They just told me they could not fix it and I would have to bring it back. Driving home I saw the damage and took it back to the dealer who said they would fix it - no work order of course. Back then they said they might offer me a free oil change or free satellite time.

It is now July. In the past nearly two months they could have built or replaced my vehicle. Initial letters under the lemon law have been ignored. They also do not give you work orders when you bring the car in so they can argue about how many times its been there. The satellite system is so intertwined with all the other electronics it takes a special part. A part that according to Hyundai is nowhere to be found in the US.

So here I am, a brand new top of the line Sonata with a satellite system that does not work, and a cracked interior. All Hyundai in California and its dealer in Warner Robins GA can do is ignore me. Hyundai supposedly caters to the military with additional sums off. Maybe the base Commander should be made aware of these practices and consider placing this dealership off limits.

David
Warner Robins, Georgia
U.S.A.