Complaint Review: I Freedom Direct - Atlanta Georgia
- I Freedom Direct Atlanta, Georgia United States of America
- Phone:
- Web: Matt Glenn [mglenn@ifreedomdirect.c...
- Category: Mortgage Companies
I Freedom Direct Didn't communicate in timely manner Atlanta, Georgia
*Author of original report: I feel like I have been jerked around
*Author of original report: This complaint is not about the rep from I Freedom Direct
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I have applied for a VA loan through I Freedom Direct in April and was pre-approved for a VA mortgage. After finding a house in which I was interested in, I had sent all documentation to Matt Glenn for the process of underwriting. While my application was going through the underwriting process, I was informed that I might have to satisfy a judgment that was rendered in 2006 that is listed on my credit report. This judgment use to be on my Trans Union credit report, but after I had disputed it with the credit agency, it was removed from my report, but Experian refuses to remove it. I have documentation that I was deployed to Iraq when this judgment was rendered and I have petitioned the court in Romeo, MI to vacate the judgment, but I will have to physically appear in court, which is inconvenient due to I live in Georgia and I work in Indiana and the only days the court hears these cases are on Monday's. The next issue was when I attempted to contact Great Seneca Financial Corp, the company who brought the judgment against me, and found out they are out of business. I was suppose to close on my house on the 8th of June, 2011, but I can't pay this to satisfy the judgment because the company is out of business, I can't get a court date until 27 June, 2011, and now underwriting is holding up my closing until this judgment is vacated. My wife and I are stressed out and don't know what to do and Matt Glenn won't return my phone calls to inform me if my closing is still on for the 8th. The current home owners are now worried that the deal will fall through and this has been a complete nightmare. All of this because some company sued for judgment when I was deployed and I didn't appear in court. No notice or nothing, and I can't get this mark off of my credit report even though I had sent all documentation in writing to Experian. I even asked Matt to talk to the underwriter and convince them that I will get this motion vacated and still proceed with the closing on the 8th, but no call since the 2nd. This may not sound like a rip-off, but I have no where else to turn to and I have even tried to contact an attorney to get this situation rectified. How can an underwriter hold up a closing when I have sent documentation after documentation to prove that I was indeed deployed and that this judgment is bogus?
This report was posted on Ripoff Report on 06/04/2011 07:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/i-freedom-direct/atlanta-georgia-/i-freedom-direct-didnt-communicate-in-timely-manner-atlanta-georgia-736730. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
I feel like I have been jerked around
AUTHOR: Danny - (United States of America)
SUBMITTED: Tuesday, June 14, 2011
I just learned that even after the underwriter said he would accept my affidavit from my lawyer fighting a judgment that is 5 years old, he now won't proceed until this is cleared up. I am wondering where the underwriter was 2 months ago when I started the process. If I was told this would most definitely going to be an issue, I would have been more proactive in getting this resolved. Now I might lose the money I have invested in this. I am very seriously considering going to another lender ans filing complaints with the BBB, VA and FTC. This process has me stressed and helpless.
#1 Author of original report
This complaint is not about the rep from I Freedom Direct
AUTHOR: Danny - (United States of America)
SUBMITTED: Saturday, June 04, 2011
Matt Glenn has helped try to solve this issue as best as he can, I am just frustrated at the timeliness of the underwriter's decision and the fact that had this decision been made 3 weeks ago, I could have this cleared up by now. With the pending closing on the 8th, we might have to push this to the 28th. My wife and I, as well as the current owners are livid with the timing.
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