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Report: #301678

Complaint Review: I-Play Tunes - San Diego California

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  • Reported By: Chicago Illinois
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  • I-Play Tunes Horton Plaza, 324 Horton Plz, Ground Floor Booth, San Diego CA 92101 San Diego, California U.S.A.

I-Play Tunes AKA NEW V-Tex Global Inc Sold product (Ipod car transmitter) sounds quality was far superior. Did not return multiple calls or offer solutions. San Diego California

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I bought a "4 in 1 Black Trio with Jack for iPhone" on Nov 21, 2007 from the NEW V-Tex Global INC booth for $60.00 cash while I was on vacation in San Diego. After trying it for a few days, I was not pleased with the sound quality, which was not close to what they played on their booth demo.

On Nov 24th, before I left town to go back home, I took the device to the nearest company booth to where I was staying (at the UTC mall) where they convinced me that I got the "wrong model" from the first booth and that they would give me a "newer" version that would work much better. With hesitation, I took them for their word, and they were not able to provide me with a receipt for the new device, telling me that I could just call the company # for a refund if I needed to return it.

On arriving home, I found there was no difference with the new device and that the sound quality was still not acceptible. I called the number for the company in San Diego 4 times in the next few weeks to find out how to return it, but never got a person and left a message. They did not call back. I called the Horton Plaza management and they finally got the person to call me, but when finding that I was from out of town he said that he would have to talk to his manager to "figure out how to work this." That was 3 weeks ago. I do not expect a call back.

I feel duped and ripped off, and I question the business practices of this company.

Craig bond
Chicago, Illinois
U.S.A.

This report was posted on Ripoff Report on 01/19/2008 05:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/i-play-tunes/san-diego-california-92101/i-play-tunes-aka-new-v-tex-global-inc-sold-product-ipod-car-transmitter-sounds-quality-w-301678. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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