Report: #1162679

Complaint Review: IBC Percission Cooktop Nuwave

  • Submitted: Wed, July 16, 2014
  • Updated: Wed, July 16, 2014
  • Reported By: DES — Crowley Texas
  • IBC Percission Cooktop Nuwave

    Libertyville, Illinois

IBC Percission Cooktop Nuwave Shipping charge scam Libertyville Illinois

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My father recently passed away from a stroke. While going through his home we had discovered he purcheed a IBC Percission Cooktop from Nuwave A week prior to passing. I called and informed them of the situation and they provided me with the information to return the product.  The total charge for the purchase was $255.54. I took the equipment back to UPS as directed and paid the shipping of $23.00 to return the merchandise. I check my fathers account and notice the full refund I was told he would get turned out to be $149.79. I contacted the company and they stated the shipping is not refunded. I. ageee with the company the shipping should be not included in the refund. I was shocked that the charge for shipping by Nuwave was $105.75 which was $82.75 more then it cost me to ship the same equipment in the same box via the same method. I believe knowing my father even at the age of 84 understood he would be paying a shipping fee of $105.75 for the cooktop, being on a fixed income he would of reconsidered. I would advise anyone to be very inquisitive on shipping cost when ordering from this company. 

This report was posted on Ripoff Report on 07/16/2014 07:16 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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