ibotta app dissatisifed user, no help from customer service, butt hurt about updating my info! Boulder Internet/ Colorado

my phone was broken and I simply wanted to update my new number and correct PayPal information. I was sent an email containing this list telling me my account was permanently deactivated

 "Submitting invalid receipts."

if it was an invalid receipt , why was it processed?

 "Associating a unique mobile device with more than two Ibotta user accounts. "

My number is not associated with more than one account. if it was,why was i not emailed in the same way when a password is changed?

 "Associating an excessive number of mobile devices with a single user account." I have a tablet and a phone , yes my account is on both, i was never notified of a new log in to any other devices.

 my existing credits were withheld. I replied to this email and was then again told that my account was deactivated because I shop the same store more than one time a day and multiple stores per day seemed suspicious. After telling "Sarah K." that her accusations were false and that my account need to be reinstated,I was sent a final email saying that there would be no more answers to my emails.

As of yesterday I was given 24 hours to redeem the credits that I earned through the app however I have no way to redeem them since they will not update my information still pretty much useless I am not happy about this and will be posting a bad review on several social media feeds.I was accused of violating the terms of service for shopping more than one store in a day. I'm an extreme couponer, yes! I  DO shop more than one store in a day I shop the same store multiple transactions a day. This is not a violation of terms of service from what I have been shown.