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Report: #1341200

Complaint Review: Ibotta Inc - Denver Colorado

  • Submitted:
  • Updated:
  • Reported By: Ibotta user — N Hollywood California USA
  • Author Confirmed What's this?
  • Why?
  • Ibotta Inc 1900 16th St Ste 400 Denver, Colorado USA

Ibotta Inc Ibotta Impossible to contact and no response back ever Denver Colorado

*Author of original report: Resolved

*Author of original report: They seeked out and helped me

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 Ibotta makes it almost impossible to contact when you have a problem. The number they provide is a corporate number meant for other business that want to become apart of their company. They offer a "submit claim" option on there site and it does absolutely nothing. Nobody ever responds to you and you could be waiting for hours, which nobody wants to do and ends up leaving the convo. No where in the "help" section does it help you with lost funds. I signed into my account and all my funds were gone. There was no explanation or reason why it was all gone. All my activity was erased as well. There is no where on there site that has options for users that encounter this problem. I've submitted more than one claim and haven't heard from them at all. I guess I'm SOL and won't be getting any of the money back that I've worked hard for.

This report was posted on Ripoff Report on 12/03/2016 11:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ibotta-inc/denver-colorado-80202/ibotta-inc-ibotta-impossible-to-contact-and-no-response-back-ever-denver-colorado-1341200. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Author of original report

Resolved

AUTHOR: - ()

POSTED: Saturday, December 03, 2016

 It has been resolved and in all honestly was my fault. I apologize for the post and was irrational about the situation.

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#1 Author of original report

They seeked out and helped me

AUTHOR: - ()

POSTED: Saturday, December 03, 2016

 They are helpful and resolved my issue. I wish they made it a little easier to get ahold of them. Offering "Chat" help would be great.

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