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Report: #586998

Complaint Review: ichurch.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Margaret P — Tucson Arizona U.S.A.
  • Author Confirmed What's this?
  • Why?
  • ichurch.com Internet United States of America

ichurch.com Led to believe that it would only cost $1.95 to search their website and then they drafted 149.00 more after you signed up. Internet

*UPDATE Employee: iChurch Customer Support

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I signed up with a verification fee of $1.95, thinking that was it to search the site. Next thing I know there a $149.00 draft on my account. I never authorized this to be drafted. They did send a welcome confirmation and it was a blank page with NO information at all. I called and left a message after searching for a phone number. I received an e-mail from an Elizabeth stating that she would send me a complaint form to fill out and return to her. I faxed it back and she said in her e-mail that it would take 7-10 days for the board to make a decision on whether my money drafted should be refunded. Well, you guessed it I received an e-mail today and they made a decision that I was not to be refunded my bank draft. This is clearly a company that is out to scam the country by not clearly supplying the consumer information and taking advantage of people in the name of religion. I looked on another complaint website and there are other complaints regarding this iChuch.com SCAM. I am appalled that this is continuing, this company needs to be STOPPED!

This report was posted on Ripoff Report on 03/29/2010 04:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ichurchcom/internet/ichurchcom-led-to-believe-that-it-would-only-cost-195-to-search-their-website-and-then-586998. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
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#1 UPDATE Employee

iChurch Customer Support

AUTHOR: iChurch Support - (United States of America)

POSTED: Tuesday, January 25, 2011

Hi,

My name is Adam and I work in customer service for iChurch. Due to negative customer feedback from this particular billing plan, we terminated this billing plan several months ago and are offering full refunds for anyone who signed up under the plan and is unsatisfied.

If you would like a refund or have any other issue or question, feel free to contact me at support@ichurch.com or 1-877-295-8966 and I'll be happy to help you!?? I'd like to apologize for any inconvenience/frustration that this particular billing plan has caused.

We are looking forward to continuing to improve iChurch.com to make it a better and better tool for the faithful to find love and lifelong happiness.

??Best,

?Adam

?Customer Support?iChurch.com

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