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Report: #452371

Complaint Review: Icicles Sunglasses - Lafayette Colorado

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  • Reported By: Gillette Wyoming
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  • Icicles Sunglasses 1724 Majestic Drive Lafayette, Colorado U.S.A.

Icicles Sunglasses Customer service at it's worst! Lafayette Colorado

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I purchased a pair of Icicle sunglasses in Sturgis SD at the 2009 rally. I loved the price, shape and style of sunglasses. Eight months later, I decided I wanted another pair and ordered off the www.icicles.com website. BIG MISTAKE!!!! The sunglasses were an inch bigger (no measurements on website, which was MY mistake) and not the correct style. I e-mailed the company four times and called three times with NO response at all. They have a thirty day "exchange" program that is useless. The customer service and follow-through from this CO Icicles is hideous and unprofessional! Even though I loved the sunglasses, I will NEVER buy another product from this company again. I would not recommend wasting your time or money dealing with these "business" people.

Michelle
Gillette, Wyoming
U.S.A.

This report was posted on Ripoff Report on 05/15/2009 07:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/icicles-sunglasses/lafayette-colorado-80026/icicles-sunglasses-customer-service-at-its-worst-lafayette-colorado-452371. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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